Join the team

Role Overview

As an AutoCAD / Revit Engineer at Immedia, you will play a critical role in the design and documentation of audiovisual systems for commercial environments. You’ll support engineering, project management, and sales teams by producing precise, coordinated drawing sets that bring complex AV systems to life.This role is ideal for someone who thrives in a detail-driven environment, enjoys technical design work, and takes pride in producing clean, accurate documentation that supports successful project execution.

Key Responsibilities

• Develop detailed AV system drawings using AutoCAD (and Revit when applicable).
• Create facility coordination drawing sets, including equipment layouts, system line diagrams, and cable pull drawings.
• Produce rack elevations and equipment detail drawings with accurate dimensions for fabrication and installation.
• Revise architectural drawings to incorporate AV system requirements.
• Maintain and update drawing sets based on project changes and field conditions.
• Support Engineering, Project Management, Sales, and field teams with accurate documentation.
• Create and manage AutoCAD blocks and maintain the drawing database.
• Assist in maintaining and improving internal drawing and engineering standards.

Core Competencies

• Technical Precision — produces clean, accurate, and well-organized drawings.
• Detail-Oriented — ensures all dimensions, layouts, and documentation are correct.
• Collaborative Mindset — works effectively across engineering, PM, and field teams.
• Problem Solver — adapts drawings based on real-world constraints and changes.
• Strong Drafting Knowledge — understands architectural, construction, and AV terminology.
• Mechanical Aptitude — comfortable working with technical layouts and calculations.

Qualifications & Experience

• Associate’s degree in drafting, engineering technology, or related field (or equivalent experience).
• 6–12 months of related drafting or design experience preferred.
• Proficiency in AutoCAD required.
• Revit experience preferred but not required.
• Familiarity with AV systems, construction drawings, or engineering environments is a plus.
• Basic mathematical and technical calculation skills.

Additional Details

• Location: In-office, Scottsdale, AZ + local field visits (including construction sites).
• Work Environment: Office-based with collaboration across teams
• Schedule: Full-time, minimum 40 hours per week; occasional extended hours as needed
• Travel: Occasional local day travel may be required
• Physical Demands: Primarily seated work with frequent computer use; occasional lifting up to 25 lbs

Why Join Us?

We cultivate a culture of excellence, technical mastery, and continuous learning. If you’re a detail-driven design professional who enjoys creating precise documentation, supporting complex AV systems, and contributing to high-quality project delivery, we encourage you to apply.

Role Overview

As an Account Executive at Immedia, you’ll lead the full sales cycle for workplace technology projects. You’ll guide clients from first tour to signed agreement by building strong relationships, uncovering needs, and recommending solutions that deliver real outcomes.

Key Responsibilities

• Lead client tours of NextSpace and present Immedia’s capabilities.
• Identify needs, recommend solutions, and guide decision-makers with confidence.
• Partner with design/engineering to build proposals and bills of materials.
• Negotiate and close deals, converting opportunities into signed contracts.
• Coordinate with Project Management for smooth handoffs and delivery.
• Maintain consistent client communication and long-term relationship ownership.

Core Competencies

• Relationship Builder — quickly builds trust and rapport.
• Persuasive Communicator — influences decisions and negotiates effectively.
• Strong Follow-Through — stays on deals until they’re closed and delivered.
• Client-Facing Confidence — comfortable entertaining and meeting in social settings.
• Results Driven — focused on revenue outcomes and pipeline movement.

Qualifications & Experience

• 5+ years of proven sales experience with measurable success.
• Bachelor’s degree or equivalent experience.
• Interest in technology industry; workplace/corporate tech experience is a plus.

Additional Details

• Location: In-office, Scottsdale, AZ + local field visits (including construction sites).
• Work Environment: Fast-paced, technical, collaborative.
• Travel: Local travel, including weekly client visits.
• Schedule: May require work outside standard business hours as needed.
• Physical Demands: sitting/standing; occasional lifting up to 20 lbs.
• Equal Opportunity Employer: Immedia values inclusivity and provides reasonable accommodations as needed.

Why Join Us?

We cultivate a culture of excellence, ownership, and high performance. If you’re a relationship-driven sales professional who thrives on building trust, closing meaningful deals, and driving revenue growth, we encourage you to apply.

Role Overview

As an AV Design Engineer at Immedia, you will develop innovative, high-performance audiovisual systems tailored to client needs. Partnering with sales, project managers, and clients, you’ll ensure solutions are designed effectively, efficiently, and within budget. Your analytical mindset, technical expertise, and detail-oriented approach will drive seamless AV implementations.

Key Responsibilities

• Design comprehensive AV systems for conference rooms, training spaces, auditoriums, and stadiums.
• Develop audio solutions including sound masking and large-scale deployments.
• Create CAD drawings and design documentation for the Sales Team.
• Conduct site surveys and pre-design walkthroughs.
• Support Sales throughout the proposal process by validating technical feasibility.
• Apply industry standards and optimize costs across all designs.
• Collaborate with vendors and manufacturer representatives for product and pricing updates.
• Stay current with emerging AV technologies and trends.

Core Competencies

• Analytical Thinker — structured, logical approach to complex AV design.
• Problem Solver — develops effective solutions to technical challenges.
• Detail-Oriented — precision in drawings and documentation.
• Technical Communicator — simplifies complex concepts for team and client clarity.
• Self-Motivated Scholar — committed to continuous learning and industry expertise.

Qualifications & Experience

• Bachelor’s degree in Engineering or related technical field (or equivalent experience).
• 5+ years as an AV Design Engineer.
• Proficiency with CAD and design documentation.
• Familiarity with industry tools (e.g., D-Tools).
• CTS certification (CTS-D preferred) or willingness to obtain within 90 days.
• Knowledge of major conferencing platforms (Microsoft Teams, Polycom, etc.).
• Microsoft Office Suite proficiency; SolidWorks a plus.

Additional Details

• Location: In-office, Scottsdale, AZ.
• Work Environment: Fast-paced, technical, collaborative.
• Physical Demands: Extended sitting, computer-based design.
• Travel: Minimal, for site surveys or client meetings.
• Equal Opportunity Employer: Immedia values inclusivity and provides reasonable accommodations as needed.

Why Join Us?

We cultivate a culture of excellence, technical mastery, and continuous learning. If you’re an analytical thinker with a passion for AV design and solving complex technical challenges, we encourage you to apply.

Role Overview

As an AV Technician at Immedia, you will be responsible for servicing and maintaining commercial audiovisual systems to ensure peak performance and reliability. You will provide care, preventative maintenance, troubleshooting, and repair services for a variety of AV solutions, including videoconferencing technologies, videowalls, display systems, integrated environments, and event spaces. Your role ensures that clients experience uninterrupted, high-quality technology in their workplaces.

Key Responsibilities

• Perform ImmediaCare preventative maintenance appointments as scheduled.
• Review service cases prior to site visits to ensure preparedness and successful resolution.
• Troubleshoot and resolve AV system issues, documenting all diagnostic work and solutions.
• Provide detailed daily status and summary reports on assigned service cases.
• Manage equipment returns, repairs, and manufacturer RMAs as needed.
• Maintain service vehicle inventory, stock, and cleanliness.
• Adhere to company installation standards and report non-compliance when observed.

Core Competencies

• Solution-Oriented — approaches issues with professionalism and resourcefulness.
• Customer Focused — delivers strong, reliable service and communication to clients.
• Technical Aptitude — skilled in AV systems, wiring, and troubleshooting.
• Collaborative — maintains positive relationships with internal teams and external partners.
• Dependable — manages schedules and responsibilities with consistency and reliability.

Qualifications & Experience

• Minimum 1 year of AV installation or service experience (3+ years preferred).
• Strong knowledge of AV signal flow, wiring techniques, and cable terminations.
• Experience interfacing directly with customers.
• Valid driver’s license and DPS fingerprint card required.
• Preferred certifications: AVIXA CTS, Crestron, Biamp, or Q-SYS.

Additional Details

• Location: In-person role, primarily servicing Phoenix-area clients.
• Work Environment: Field-based, visiting diverse client sites.
• Physical Demands: Bending, lifting up to 25 lbs., standing and sitting for extended periods.
• Travel: 90% local travel, up to 10% out of state.
• Schedule: Monday to Friday, standard business hours.
• Benefits: Comprehensive package including 401(k) + match, health/dental/vision insurance, paid time off, referral program, employee discounts, and more.
• Equal Opportunity Employer: Immedia values inclusivity and provides reasonable accommodations as needed.

Why Join Us?

We cultivate a culture of excellence, technical mastery, and continuous learning. If you’re a service-focused professional who enjoys troubleshooting, maintaining systems, and ensuring clients’ technology works flawlessly, we encourage you to apply.

Role Overview

As a Customer Experience Team Coordinator at Immedia, you are the operational backbone of our ImmediaCare service program — ensuring that every client commitment is tracked, communicated, and delivered on time. You'll manage preventative maintenance schedules, coordinate field technicians, and serve as a critical link between our service team, warehouse, and the enterprise clients who depend on their AV systems running without disruption.

This role is ideal for someone who thrives in a fast-paced coordination environment, takes ownership of complex schedules, and understands that in enterprise AV, follow-through isn't optional — it's the standard.

Key Responsibilities

• Maintain the ImmediaCare preventative maintenance schedule, manage as-needed service calls, and oversee incident reporting per contract-specified cadence.
• Generate status and summary reports for ImmediaCare clients on schedule, ensuring transparency and accountability across every account.
• Create T&M (time and materials) opportunities and quotes as requested.
• Build and manage unique cases and projects within ERP software (NetSuite).
• Maintain CXT monitoring systems, including Domotz and iAuditor, with regular updates and system upkeep.
• Provide timely feedback to internal and external customers based on system outputs and manage follow-through communications.
• Coordinate case-specific equipment returns and repairs as needed.
• Partner with coordinators to maintain an efficient service schedule for CXT field technicians.
• Manage the support process in accordance with documented procedures.
• Review CXT team notes and reported hours, updating and closing cases within a 24-hour cadence.
• Request required equipment and resources from the warehouse and internal departments to support service call completion.
• Create invoices and supporting documentation for completed service cases.

Core Competencies

• Solution-Oriented — approaches problems with a "get it done" mindset and adapts quickly when circumstances change.
• Highly Organized — manages multiple schedules, cases, and client commitments simultaneously without dropping the ball.
• Relationship Builder — earns trust with both internal teams and enterprise clients through consistent, professional communication.
• Financially Aware — understands job cost management and margin protection.
• Independently Accountable — doesn't need to be managed to the task level; owns their responsibilities.

Qualifications & Experience

• Minimum one year of related experience required.
• Prior scheduling experience required.
• Two-year degree or equivalent work experience required.
• Bachelor's Degree preferred.
• 3+ years of commercial audiovisual experience preferred.
• CTS Certification preferred.

Additional Details

• Location: In-office, Scottsdale, AZ
• Work Environment: Office-based
• Schedule: Full-time, non-exempt hourly position; $25–$40/hour
• Travel Required: None
• Physical Demands: Extended periods of sitting and standing

Why Join Us?

At Immedia, our service reputation is our competitive advantage. The Customer Experience Team Coordinator plays a direct role in upholding the responsiveness and reliability that enterprise clients across the Southwest have come to expect from us. If you're a detail-driven coordinator who takes pride in keeping complex operations running smoothly, we want to hear from you.

Role Overview

As a Lead AV Technician at Immedia, you will oversee installation, configuration, and troubleshooting of advanced audiovisual systems. You will ensure flawless execution, high-quality workmanship, and adherence to project timelines. Leading by example, you’ll mentor junior technicians and collaborate closely with project managers and clients.

Key Responsibilities

• Install and configure AV systems including displays, speakers, control systems, and conferencing solutions.
• Troubleshoot and resolve technical issues efficiently.
• Interpret schematics, wiring diagrams, and technical documentation.
• Ensure installations meet company quality standards and industry best practices.
• Mentor and train junior technicians to uphold high team performance.
• Partner with project managers to complete projects on time and on budget.

Core Competencies

• Technical Expertise — deep knowledge of AV equipment and integration.
• Hands-On Problem Solver — quickly diagnoses and resolves system issues.
• Detail-Oriented — precise, accurate installations and documentation.
• Leadership Mindset — leads and mentors effectively.
• Adaptable & Reliable — thrives in dynamic jobsite environments.

Qualifications & Experience

• 5+ years as an AV Technician; leadership experience preferred.
• Strong knowledge of AV signal flow, control systems, and low-voltage wiring.
• Proficiency with Crestron, Extron, Q-SYS, or similar platforms.
• Ability to read and interpret AV drawings and schematics.
• Industry certifications (CTS, Crestron, Extron, Q-SYS) preferred.
• Comfortable with ladders, lifts, and construction environments.

Additional Details

• Location: Client sites across the region.
• Work Environment: Fast-paced, technical, team-oriented.
• Physical Demands: Lift 50+ lbs, climb ladders, work in varied conditions.
• Travel: Local travel to job sites as needed.
• Equal Opportunity Employer: Immedia values inclusivity and provides reasonable accommodations as needed.

Why Join Us?

We cultivate a culture of excellence, technical mastery, and continuous learning. If you thrive in hands-on environments, take pride in precision, and enjoy leading installations to success, we encourage you to apply.

Role Overview

As a Project Manager at Immedia, you will lead audiovisual integration projects from kickoff through closeout, serving as the single point of accountability for scope, schedule, budget, quality, and communication.

You’ll work closely with Sales, Engineering, field technicians, subcontractors, and clients to ensure projects are delivered on time, on budget, and aligned with design intent. This role requires ownership, structure, and the ability to manage moving parts without losing sight of the details.

Key Responsibilities

• Manage projects from contract award through final commissioning and closeout.
• Develop and maintain project schedules, budgets, and documentation.
• Coordinate engineering, procurement, installation, programming, and commissioning teams.
• Review drawings, contracts, and scopes to ensure alignment with client expectations.
• Lead job-site meetings and maintain clear communication with clients and stakeholders.
• Monitor project financials, including cost tracking, forecasting, and billing coordination.
• Identify scope changes and drive change order documentation in collaboration with Sales and Engineering.
• Conduct site visits to ensure quality, safety compliance, and adherence to project plans.
• Escalate risks early and implement solutions to protect timelines and profitability.
• Ensure complete and organized project documentation for handoff and archival.

Core Competencies

• Owner Mentality — takes full accountability for project outcomes.
• Structured Communicator — clear, concise, and proactive in all correspondence.
• Detail-Oriented Executor — maintains precision in documentation and follow-through.
• Financially Aware — understands job cost management and margin protection.
• Construction & AV Knowledge — comfortable operating within job-site environments.
• Calm Under Pressure — maintains composure while solving complex challenges.

Qualifications & Experience

• 5+ years of project management experience in AV integration or related construction/technology fields.
• Strong understanding of construction sequencing and coordination.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Ability to interpret contracts, technical drawings, and schedules.
• Experience managing subcontractors and field teams.
• Preferred: PMP certification and/or AVIXA CTS certification.
• Education: Bachelor’s degree preferred; equivalent experience considered.

Additional Details

• Location: Scottsdale, AZ, with jobsite visits as required.
• Travel: Local travel required; must have reliable transportation
• Work Environment: Combination of office setting and construction sites (PPE required when applicable)
• Schedule: 40+ hours per week as project demands require
• Physical Demands: Frequent sitting, walking, and computer use; occasional lifting up to 25 lbs
• Equal Opportunity Employer: Immedia values inclusivity and provides reasonable accommodations as needed.

Why Join Us?

We cultivate a culture of ownership, clarity, and disciplined execution. If you’re a detail-oriented project leader who enjoys coordinating teams, managing complex AV integrations, and delivering projects the right way the first time, we encourage you to apply.

Role Overview

As Warehouse Manager at Immedia, you own the logistics infrastructure that keeps enterprise AV projects on track. You'll oversee all warehouse operations — receiving, inventory, and on-time delivery — ensuring that equipment arrives at client sites in perfect condition and on schedule. This is a leadership role that directly impacts project execution and client satisfaction across some of the largest AV deployments in the Southwest.

This role is ideal for a hands-on operations leader who brings structure, accountability, and a continuous improvement mindset to everything they manage.

Key Responsibilities

• Lead and develop the warehouse team, providing clear direction to team leads, warehouse personnel, and drivers.
• Facilitate regular L10 department meetings to manage issues, track progress, and drive team performance.
• Coordinate project team deliveries aligned to project installation schedules across multiple concurrent engagements.
• Oversee transaction accuracy for all receiving, picking, and general inventory operations.
• Coordinate and lead annual physical inventory counts.
• Maintain an organized, clean warehouse environment using 5S and lean operational principles.
• Ensure the warehouse team stays current on industry knowledge, technologies, and best practices through ongoing training.
• Perform backup and support tasks for warehouse and driver responsibilities when needed.
• Implement development plans and operational goals established by the Materials Manager.

Core Competencies

• Effective Communicator — conveys priorities clearly across teams, both in writing and in conversation.
• Operationally Agile — shifts focus and resources quickly when project priorities change.
• Process-Driven Leader — brings structure and lean thinking to warehouse operations without sacrificing flexibility.
• Team Developer — invests in the growth and performance of the people they manage.
• Detail-Oriented — maintains high inventory and transaction accuracy standards across a high-volume environment.

Qualifications & Experience

• Minimum 3 years of related warehouse, logistics, or operations experience (or equivalent).
• Strong knowledge of construction fundamentals required.
• Prior warehouse management experience required.
• Ability to interpret and act on instructions across written, verbal, and schedule-based formats.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, OneNote) required.
• Two-year college degree preferred.

Additional Details

• Location: In-office/warehouse, Scottsdale, AZ
• Work Environment: Warehouse and office setting
• Schedule: Full-time, exempt salaried position
• Travel Required: None
• Physical Demands: Extended periods of sitting and standing in a warehouse environment

Why Join Us?

Immedia's project delivery depends on a warehouse operation that is precise, proactive, and well-led. As Warehouse Manager, you'll work alongside Project Management and Installation teams to ensure that the right equipment reaches the right place at the right time — every time. If you're a proven operations leader ready to make an impact in a high-growth AV integration environment, we encourage you to apply.Project contentImmediaCreated by youAdd PDFs, documents, or other text to reference in this project.Contentpdfpdf