How Our Clients Score Us

We believe in 100% transparency.  The scores represent the percentage of those who would recommend Immedia to friends and colleagues.  Every comment we have received, both positive and negative, is displayed below with the most recent at the top.  In April of 2020 we began collecting this feedback and will update it weekly with the newest comments listed first.  The survey is sent to our clients at three points during every project and after every service call.  For each response Immedia donates a dollar to a local charity.  If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Score Over The Last 90 Days: 93.10

Sales Team

73 total responses
85.71

Client Feedback:

July 20, 2021
Immedia has been very attentive, informative, and detail with the project so far. We have no complaints at the moment.
July 1, 2021
You guys are great partners.
July 1, 2021
Kelsey responds in a timely manner and is a very good listener! :)

Project Team

86 total responses
93.75

Client Feedback:

July 15, 2021
You all ROCK!! Thank you!!!
June 29, 2021
Dani has always made the extra effort to communicate with me via real time voice calls. They seem to be the most effective even if it may not affect me directly so it is very much appreciated and helps move projects along.
June 15, 2021
Best audio video ever!

Service Team

265 total responses
90.16

Client Feedback:

July 23, 2021
Ben was very knowledgeable and persistent in getting a solution to the issues we had
July 23, 2021
Successful lens adjustment. The tech was a hour late, but handled things well after arriving.
July 21, 2021
The techs were very nice and were able to answer any and all questions I had. Very thorough with their investigation also.