How Our Clients Score Us

We believe in 100% transparency.  The scores represent the percentage of those who would recommend Immedia to friends and colleagues.  Every comment we have received, both positive and negative, is displayed below with the most recent at the top.  In April of 2020 we began collecting this feedback and will update it weekly with the newest comments listed first.  The survey is sent to our clients at three points during every project and after every service call.  For each response Immedia donates a dollar to a local charity.  If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Current Score: 9.7/10

Sales Team

29 total responses
9.7/10

Comments:

November 12, 2020
Matt, is personal, kind, energetic, and willing to work with you. He seems like he genuinely cares about his business and customers. He takes the time to get to know you and is very thorough and detail oriented.
November 6, 2020
Kelsey has been excellent to work with. Very responsive and knowledgeable.
October 16, 2020
Great service, fast response time! Extremely professional.

PM/Install Team

52 total responses
9.7/10

Comments:

November 13, 2020
Great workmanship and professionalism
November 12, 2020
Immedia was knowledgeable and professional!
November 6, 2020
Familiarity, Customer Service, Execution.

Service Team

108 total responses
9.7/10

Comments:

November 20, 2020
Fast, quality customer service!
November 19, 2020
Dylan Milford did an excellent job of installation. Thank you!
November 19, 2020
Always willing to fix any problem I have.