How Our Clients Score Us

We believe in 100% transparency.  The scores represent the percentage of those who would recommend Immedia to friends and colleagues.  Every comment we have received, both positive and negative, is displayed below with the most recent at the top.  In April of 2020 we began collecting this feedback and will update it weekly with the newest comments listed first.  The survey is sent to our clients at three points during every project and after every service call.  For each response Immedia donates a dollar to a local charity.  If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Score Over The Last 90 Days: 92.41%

Sales Team

41 total responses

Client Feedback:

January 25, 2021
Todd and Colin surprised me with how quickly they were able to get this room built, even due to its smaller size. Kudos to those who did all the prep work since even thought I don't see that part of the project it affects the outcome while on site. I look forward to working with you in the future. Thank you.
January 21, 2021
Cody and team was wonderful to work with. We had to make a few changes and they were on it quickly.
January 8, 2021
Always easy to work with!

PM/Install Team

70 total responses

Client Feedback:

January 30, 2021
Great product, we are excited about our updated media centers. We are excited to see our student use the new e-sports team computers / facilities.
January 5, 2021
Josh always is timely and does a great job. Overall Immedia is very quick to respond to our requests.
December 17, 2020
Immedia provided excellent service with a professional team, and they delivered the product ahead of schedule. The end result is an easy to use, beautiful audio visual system that met all of our requirements within budget. Thank you!

Service Team

159 total responses

Client Feedback:

February 18, 2021
Very knowledgeable ,great service and a good guy to work with.
February 17, 2021
Great service, knowledgeable, fast resolution, cleanliness, friendly.
February 16, 2021
Dylan is great. He explains what the problem is and what the next steps are in the repair process. Matt was very communicative in each step of the process. Thank you!