How Our Clients Score Us

We believe in 100% transparency.  The scores represent the percentage of those who would recommend Immedia to friends and colleagues.  Every comment we have received, both positive and negative, is displayed below with the most recent at the top.  In April of 2020 we began collecting this feedback and will update it weekly with the newest comments listed first.  The survey is sent to our clients at three points during every project and after every service call.  For each response Immedia donates a dollar to a local charity.  If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Score Over The Last 90 Days: 93.68%

Sales Team

60 total responses
85.71

Client Feedback:

May 7, 2021
Your sales team is communicative and responsive, but I have had to follow up on deadlines a few times. It's better to let the client know you are still working on something than to have them guessing.
April 14, 2021
Because Immedia f***ing kicks a**.
April 8, 2021
It's always a pleasure working with Immedia. They are always attentive to our needs and really know how to put the customer first!

Project Team

78 total responses
93.75

Client Feedback:

April 30, 2021
Consistently great service from everyone we interact with at Immedia.
April 19, 2021
Great Tech, came in polite and knowledgeable. Installed new receiver, tested every input and also changed our inputs to custom text to the exact names of each device.
March 22, 2021
Our installation went smoothly and on time. There was one thing missed in the planning stage of this project but the installation team was able to accommodate this without any issues or delays.

Service Team

214 total responses
90.16

Client Feedback:

May 10, 2021
He did a great job getting the issues fixed.
May 7, 2021
I was always updated and communicated with.
May 7, 2021
Immedia was immediately responsive and had a team out asap. Lucas and Josh saved the day (again) :-)