How Our Clients Score Us

We believe in 100% transparency.  The scores represent the percentage of those who would recommend Immedia to friends and colleagues.  Every comment we have received, both positive and negative, is displayed below with the most recent at the top.  In April of 2020 we began collecting this feedback and will update it weekly with the newest comments listed first.  The survey is sent to our clients at three points during every project and after every service call.  For each response Immedia donates a dollar to a local charity.  If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Current Score: 9.7/10

Sales Team

23 total responses
9.7/10

Comments:

September 23, 2020
Excellent respnose
Robin Hanson
Alliance of Arizona Nonprofits
September 21, 2020
Always helpful! The entire crew is awesome! Thanks especially to Kelsey Graham!
Jesse Robertson
Aspen University
July 27, 2020
Excellent service and customer service ethic. Great team to work with.

PM/Install Team

44 total responses
9.7/10

Comments:

September 24, 2020
The service has been provided on a timely manner with hight quality. Very responsible
Fei Xie
Arizona Department of Economic Security
September 22, 2020
Immedia provides awesome service, and is always professional!
Greta Matje
W.L. Gore & Associates
September 11, 2020
Excellent team, good communication, and positive results.
Dakota James
Willmeng Construction, Inc.

Service Team

81 total responses
9.6/10

Comments:

September 24, 2020
Always on point and gets the job done. Thank you!
September 23, 2020
Immedia support has great response times and clear communication. The tech provided detailed explanation of the issue.
September 22, 2020
Efficient, proficient and knowledgeable.