How Our Clients Score Us

We believe in 100% transparency.  The scores represent the percentage of those who would recommend Immedia to friends and colleagues.  Every comment we have received, both positive and negative, is displayed below with the most recent at the top.  In April of 2020 we began collecting this feedback and will update it weekly with the newest comments listed first.  The survey is sent to our clients at three points during every project and after every service call.  For each response Immedia donates a dollar to a local charity.  If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Score Over The Last 90 Days: 95.52%

Sales Team

36 total responses
85.71

Client Feedback:

January 8, 2021
Always easy to work with!
December 10, 2020
Nickie is great - very responsive & attentive.
December 10, 2020
We have worked with Immedia for 15+ years now and have always found you to be Knowledgeable, professional and trust worthy. This is why I have had no issue recommending Immedia to other organizations.

PM/Install Team

65 total responses
93.75

Client Feedback:

January 5, 2021
Josh always is timely and does a great job. Overall Immedia is very quick to respond to our requests.
December 17, 2020
Immedia provided excellent service with a professional team, and they delivered the product ahead of schedule. The end result is an easy to use, beautiful audio visual system that met all of our requirements within budget. Thank you!
December 12, 2020
Great team with well-rounded bench. Good coordination between Field Techs, Sales, PM, and administration.

Service Team

131 total responses
90.16

Client Feedback:

January 6, 2021
Always the best in customer service. Great job again by Dylan.
January 5, 2021
I really appreciate the support and time Dylan has spent working at our office.
December 21, 2020
Great job, thanks for the prompt response.