How Our Clients Score Us

We believe in 100% transparency.  The scores represent the percentage of those who would recommend Immedia to friends and colleagues.  Every comment we have received, both positive and negative, is displayed below with the most recent at the top.  In April of 2020 we began collecting this feedback and will update it weekly with the newest comments listed first.  The survey is sent to our clients at three points during every project and after every service call.  For each response Immedia donates a dollar to a local charity.  If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Current Score: 9.7/10

Sales Team

17 total responses
9.7/10

Comments:

July 27, 2020
Excellent service and customer service ethic. Great team to work with.
July 14, 2020
Great providers of information, design assistance solutions and great customer support/follow up.
Glenn Hurd
Butler Design Group
July 13, 2020
Immedia has provided exceptional service and products over the 15 years the Credit Union has partnered with them.

PM/Install Team

34 total responses
9.7/10

Comments:

July 24, 2020
Response was very fast and communication about appointment was great.
June 17, 2020
Josh always does a great job to support us!
Jerri Buchtel
Frazer, Ryan, Goldberg & Arnold
June 11, 2020
Immedia always does a very thorough job and is a pleasure to work with.

Service Team

49 total responses
9.6/10

Comments:

June 26, 2020
Always top notch service!
June 24, 2020
Great customer service, Cory is always available to schedule promptly and our technician Dylan is fantastic! Thank you for a job well done.
Becky Osdeck
CareBear Pre-School
June 24, 2020
Excellent communicators!
Jared Manning
Manning Group