How Our Clients Score Us

We believe in 100% transparency.  The scores represent the percentage of those who would recommend Immedia to friends and colleagues.  Every comment we have received, both positive and negative, is displayed below with the most recent at the top.  In April of 2020 we began collecting this feedback and will update it weekly with the newest comments listed first.  The survey is sent to our clients at three points during every project and after every service call.  For each response Immedia donates a dollar to a local charity.  If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Current Score: 9.7/10

Sales Team

26 total responses
9.7/10

Comments:

October 16, 2020
Great service, fast response time! Extremely professional.
September 30, 2020
Very proactive so far.
Avnet, Inc.
September 23, 2020
Excellent respnose.
Alliance of Arizona Nonprofits

PM/Install Team

45 total responses
9.7/10

Comments:

October 15, 2020
Immedia is always available for me, and their professionalism is fantastic.
AssetMark
September 24, 2020
The service has been provided on a timely manner with hight quality. Very responsible.
Arizona Department of Economic Security
September 22, 2020
Immedia provides awesome service, and is always professional!
W.L. Gore & Associates

Service Team

92 total responses
9.6/10

Comments:

September 28, 2020
Josh Hines is an awesome technician, very friendly and helpful. Thank you.
Wells Fargo
September 24, 2020
Always on point and gets the job done. Thank you!
September 23, 2020
Immedia support has great response times and clear communication. The tech provided detailed explanation of the issue.