How Our Clients Score Us

We believe in 100% transparency.  The scores represent the percentage of those who would recommend Immedia to friends and colleagues.  Every comment we have received, both positive and negative, is displayed below with the most recent at the top.  In April of 2020 we began collecting this feedback and will update it weekly with the newest comments listed first.  The survey is sent to our clients at three points during every project and after every service call.  For each response Immedia donates a dollar to a local charity.  If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Our Current Score: 9.6/10

Sales Team

8 total responses
10/10

Comments:

May 7, 2020
Good service and ongoing communications were excellent.
Ryan Bartos
April 29, 2020
Customer service and communication has been very positive.
April 28, 2020
Great communication and professionalism

Install Team

17 total responses
9.9/10

Comments:

May 7, 2020
Excellent service.
May 7, 2020
Good service and ongoing communications were excellent.
Tom Cox
Nationwide Mutual Insurance Company
April 29, 2020
Fantastic group of folks here to always support and respond as needed. Highly recommend them to anyone looking for a good AV company.

Service Team

20 total responses
9.3/10

Comments:

May 13, 2020
Once on site, IMMEDIA is great to work with. We are looking forward to the time when their Tucson presence is stronger, so that response times might be cut.
Jim Fisher
Pima Office of Emergency Management
May 12, 2020
The service is wonderful and responsive. The products as a whole seem to take a long and expensive route when other simpler solutions exist.
April 24, 2020
Always quick and always a pleasure.