How Our Clients Score Us
We believe in 100% transparency. The scores represent the percentage of those who would recommend Immedia to friends and colleagues. Every comment we have received, both positive and negative, is displayed below with the most recent at the top. In April of 2020 we began collecting this feedback and will update it weekly with the newest comments listed first. The survey is sent to our clients at three points during every project and after every service call. For each response Immedia donates a dollar to a local charity. If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!
Score Over The Last 90 Days: 95.35%
Sales Team
61 total responses
85.71
May 7, 2021
Your sales team is communicative and responsive, but I have had to follow up on deadlines a few times. It's better to let the client know you are still working on something than to have them guessing.
April 14, 2021
Because Immedia f***ing kicks a**.
April 8, 2021
It's always a pleasure working with Immedia. They are always attentive to our needs and really know how to put the customer first!
Project Team
82 total responses
93.75
June 12, 2021
Dylan & Keith were great. Had great attitudes and were genuinely concerned that I was satisfied... and I am.
May 31, 2021
Great team throughout project lifecycle - well done!
May 14, 2021
Appreciate the careful engineering and the final outcome.
Service Team
235 total responses
90.16
May 25, 2021
Awesome tech support. Solid knowledge. Thanks. Provided great insight and was able to solve our issues.
May 24, 2021
Quick response, and knowledgeable technicians.
May 12, 2021
Service was completed on time, as scheduled and staff is always friendly and helpful.
