How Our Clients Score Us

We believe in 100% transparency.  The scores represent the percentage of those who would recommend Immedia to friends and colleagues.  Every comment we have received, both positive and negative, is displayed below with the most recent at the top.  In April of 2020 we began collecting this feedback and will update it weekly with the newest comments listed first.  The survey is sent to our clients at three points during every project and after every service call.  For each response Immedia donates a dollar to a local charity.  If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Current Score: 9.7/10

Sales Team

26 total responses
9.7/10

Comments:

September 21, 2020
Always helpful! The entire crew is awesome! Thanks especially to Kelsey Graham!
Aspen University
July 27, 2020
Excellent service and customer service ethic. Great team to work with.
July 24, 2020
Response was very fast and communication about appointment was great.

PM/Install Team

45 total responses
9.7/10

Comments:

October 15, 2020
Immedia is always available for me, and their professionalism is fantastic.
AssetMark
September 24, 2020
The service has been provided on a timely manner with hight quality. Very responsible.
Arizona Department of Economic Security
September 22, 2020
Immedia provides awesome service, and is always professional!
W.L. Gore & Associates

Service Team

92 total responses
9.6/10

Comments:

October 16, 2020
Very quick service and fixed our issues in a friendly positive timely manner.
October 12, 2020
Always a great experience and great follow up...Thanks!
October 12, 2020
Keith always provides excellent service.
Forum Capital