How Our Clients Score Us: 83.3%

We believe in 100% transparency. Every comment we have received, both positive and negative, is displayed below with the most recent at the top.
You can read more about how a Net Promoter Score works here.

In April of 2020 we began using this system to keep a pulse on our performance and client satisfaction. We have chosen to report the last 90 days as an indicator of current performance. This is more meaningful than how we did a year or more ago. The survey is sent to our clients twice during a project and after every service call. If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Sales Team

143 total responses
85.71
Client Feedback:
June 6, 2024
The team, most importantly Thomas, was response to ours and the end users' requirements to get this project designed and sold.
May 31, 2024
Love that they are available and the knowledge they bring to the issues we have.
May 15, 2024
Experience and communication.

Project Team

159 total responses
Client Feedback:
93.75
August 1, 2024
The solution and equipment recommended had really good capability and excellent quality. The staff was very knowledgeable, helpful, and professional.
Astronautics
May 16, 2024
The team was reliable, effective and easy to work with. Great experience all around.
March 13, 2024
Everyone I was in contact with at each of the installs was respectful and polite. They explained each piece and answered all of our questions thoroughly. We appreciated the user guides as well.

Service Team

573total responses
Client Feedback:
90.16
October 23, 2024
Personal attention from the staff. You get what you pay for!
October 21, 2024
Team was responsive and were able to identify our issues quickly.
October 15, 2024
Brandon was great at explaining everything to me and giving me some extra troubleshooting tips. Also, Brandon did an excellent job of bringing our IT provider BlueKey up to speed. I appreciate the service!