How Our Clients Score Us

We believe in 100% transparency.  The scores represent the percentage of those who would recommend Immedia to friends and colleagues.  Every comment we have received, both positive and negative, is displayed below with the most recent at the top.  In April of 2020 we began collecting this feedback and will update it weekly with the newest comments listed first.  The survey is sent to our clients at three points during every project and after every service call.  For each response Immedia donates a dollar to a local charity.  If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Score Over The Last 90 Days: 95.83

Sales Team

83 total responses
85.71
Client Feedback:
August 9, 2021
Immedia is prompt, professional, and great to work with.
July 28, 2021
Professional, quick response to all requests so far.
July 20, 2021
Immedia has been very attentive, informative, and detail with the project so far. We have no complaints at the moment.

Project Team

96 total responses
Client Feedback:
93.75
September 18, 2021
Your team is always the BEST! I am pretty behind on any technological advances and every time the IMMEDIA team is here, they always take the time to explain (in terms I can understand) what the issue is/was and how they fixed it. Thank you so much!!
September 17, 2021
As always, the team was professional and did a great job!
September 3, 2021
Staff was excellent to work with from the tech who came on site to diagnose the issue to the techs that installed the equipment. And sales was amazing, we had started this prior to the pandemic and during the year + that we were not allowed to come into the office I never once felt pushed to complete our purchase and install. Very professional and polite always. Great company to work with.

Service Team

305 total responses
Client Feedback:
90.16
September 14, 2021
As always, the team was quick to respond, courteous, and answered all questions we had. Consistently a pleasure to work with!
September 10, 2021
Within minutes of sending an email Matt called to walk me through a simple fix! Thank you so much Matt!
September 7, 2021
Josh is awesome- thank you !