How Our Clients Score Us

We believe in 100% transparency.  The scores represent the percentage of those who would recommend Immedia to friends and colleagues.  Every comment we have received, both positive and negative, is displayed below with the most recent at the top.  In April of 2020 we began collecting this feedback and will update it weekly with the newest comments listed first.  The survey is sent to our clients at three points during every project and after every service call.  For each response Immedia donates a dollar to a local charity.  If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Score Over The Last 90 Days: 95.35%

Sales Team

61 total responses
85.71

Client Feedback:

April 2, 2021
It took a while to get an appointment and go over our needs. Once that was set, I was very pleased with the comprehensive way the program was outlined and presented, the choices, the open way you shared your expertise. I feel very comfortable that we will get the best service.
March 29, 2021
Everyone at Immedia is great to work with.
March 8, 2021
I've worked with Immedia for many years and the customer service has always been outstanding. I appreciate the quick response and service turn-around I've been getting from my account manager and service reps. I look forward to a continued partnership with Immedia.

Project Team

82 total responses
93.75

Client Feedback:

June 12, 2021
Dylan & Keith were great. Had great attitudes and were genuinely concerned that I was satisfied... and I am.
May 31, 2021
Great team throughout project lifecycle - well done!
May 14, 2021
Appreciate the careful engineering and the final outcome.

Service Team

235 total responses
90.16

Client Feedback:

June 9, 2021
Keith was a big help and had everything up and running in no time. Very nice guy to work with.
June 1, 2021
I am consistently impressed and grateful for how quickly Immedia responds to our service needs. In an industry where uptime needs to be as close to 100% as possible, I rest easy knowing when I contact them I'll get the support I need fast.
June 1, 2021
Everything went smoothly and I so appreciate ho little I have to be involved!