We believe in 100% transparency. The scores represent the percentage of those who would recommend Immedia to friends and colleagues. Every comment we have received, both positive and negative, is displayed below with the most recent at the top. In April of 2020 we began collecting this feedback and will update it weekly with the newest comments listed first. The survey is sent to our clients at three points during every project and after every service call. For each response Immedia donates a dollar to a local charity. If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!
Score Over The Last 90 Days: 95.35%
61 total responses
April 2, 2021
It took a while to get an appointment and go over our needs. Once that was set, I was very pleased with the comprehensive way the program was outlined and presented, the choices, the open way you shared your expertise. I feel very comfortable that we will get the best service.
March 29, 2021
Everyone at Immedia is great to work with.
March 8, 2021
I've worked with Immedia for many years and the customer service has always been outstanding. I appreciate the quick response and service turn-around I've been getting from my account manager and service reps. I look forward to a continued partnership with Immedia.
Keith was a big help and had everything up and running in no time. Very nice guy to work with.
June 1, 2021
I am consistently impressed and grateful for how quickly Immedia responds to our service needs. In an industry where uptime needs to be as close to 100% as possible, I rest easy knowing when I contact them I'll get the support I need fast.
June 1, 2021
Everything went smoothly and I so appreciate ho little I have to be involved!
We are an enterprise-centric technology company that takes the challenges of managing networked-AV off the shoulders of IT. We own the issues associated with AV standards, asset management, remote monitoring, support, and security.