How Our Clients Score Us

We believe in 100% transparency.  The scores represent the percentage of those who would recommend Immedia to friends and colleagues.  Every comment we have received, both positive and negative, is displayed below with the most recent at the top.  In April of 2020 we began collecting this feedback and will update it weekly with the newest comments listed first.  The survey is sent to our clients at three points during every project and after every service call.  For each response Immedia donates a dollar to a local charity.  If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Current Score: 9.7/10

Sales Team

26 total responses
9.7/10

Comments:

October 16, 2020
Great service, fast response time! Extremely professional.
September 30, 2020
Very proactive so far.
Avnet, Inc.
September 23, 2020
Excellent respnose.
Alliance of Arizona Nonprofits

PM/Install Team

45 total responses
9.7/10

Comments:

September 11, 2020
Excellent team, good communication, and positive results.
Willmeng Construction, Inc.
August 27, 2020
Immedia has an incredible track record of getting projects complete, from design all the way to occupancy, with professionalism and a willingness to do whatever it takes to uphold and my clients' reputation and my own. No other AV contractor has performed to the same degree in the southwest in my 11 years in business across numerous projects.
Valleywise Health
July 31, 2020
Great Follow up...Great Project Management....Great Customer Service!

Service Team

92 total responses
9.6/10

Comments:

October 16, 2020
Very quick service and fixed our issues in a friendly positive timely manner.
October 12, 2020
Always a great experience and great follow up...Thanks!
October 12, 2020
Keith always provides excellent service.
Forum Capital