How Our Clients Score Us

We believe in 100% transparency.  The scores represent the percentage of those who would recommend Immedia to friends and colleagues.  Every comment we have received, both positive and negative, is displayed below with the most recent at the top.  In April of 2020 we began collecting this feedback and will update it weekly with the newest comments listed first.  The survey is sent to our clients at three points during every project and after every service call.  For each response Immedia donates a dollar to a local charity.  If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Our Current Score: 9.6/10

Sales Team

8 total responses
10/10

Comments:

May 7, 2020
Good service and ongoing communications were excellent.
Ryan Bartos
April 29, 2020
Customer service and communication has been very positive.
April 28, 2020
Great communication and professionalism

Install Team

17 total responses
9.9/10

Comments:

April 28, 2020
Immedia is fantastic to partner with. Every person that we interact with is courteous, helpful, and knowledgeable.
April 22, 2020
Quick response times and friendly staff.
April 16, 2020
Great response time and a quality install.

Service Team

20 total responses
9.3/10

Comments:

May 20, 2020
I recommend Immedia if you're looking for a boutique integrator that has the skill and resources to customize to your needs. There's bigger companies but these guys have been the best I've seen thus far.
Stuart Sclater
Zovio
May 20, 2020
Josh is always great to work with. We appreciate the support.
Jerry Buchtel
Frazer, Ryan, Goldberg & Arnold
May 14, 2020
I have worked with Immedia for 6+ years and have never been let down or disappointed. You are professional and VERY responsive. Companies would be lucky to have a vendor like Immedia.
Michael Thompson
Cable One